Nancy G. Hesse, MSN, RN
Cancer Treatment Centers of America (CTCA), a national network of five cancer hospitals, announced that Nancy G. Hesse, MSN, RN, has been named President and Chief Executive Officer (CEO) of its Eastern Regional Medical Center (Eastern) in Philadelphia. Ms. Hesse previously served as Interim President and CEO since February 2016; before that, she was Chief Nursing Executive for CTCA and Chief Nursing Officer at Eastern.
Ms. Hesse brings more than 30 years of nursing leadership experience to her new role at CTCA. As Chief Nursing Executive for the entire health system, she was instrumental in aligning nursing practices with operational excellence, patient safety, and quality. She advocated for nurses throughout CTCA as the first Chief Nursing Executive to have a seat on the national board and led highly successful quality and safety improvement initiatives. Her leadership of the CTCA national care management call center resulted in performance that consistently exceeds national benchmarks.
“I am honored to continue to serve CTCA, [and] our stakeholders, patients, and families as I take on the role of President and CEO, and I am humbled by the legacy of leadership before me. From the moment I joined CTCA, I have been inspired by our mission to keep patients at the center of our model of care,” said Dr. Hesse. “Our award-winning team of talented stakeholders works around the clock to provide exceptional care to our patients and their families. Together, we are committed to identifying and delivering the most innovative treatment options and personalized care possible.”
Accomplishments and Training
Ms. Hesse joined CTCA in 2014, after a long tenure at Abington Memorial Hospital. She began her career as a staff nurse in the Emergency Trauma Center and advanced to become Director of Emergency Trauma and then Chief Nursing Officer for Abington–Lansdale Hospital. She was instrumental in transforming patient satisfaction, shared governance, collaborative physician-nurse leadership, and patient safety.
Ms. Hesse earned a master’s degree in nursing leadership from the University of Pennsylvania. She is a member of several professional organizations, including the American Organization of Nurse Executives, and serves on the board of the Greater Philadelphia Chamber of Commerce. A strong advocate for clinical research, she has facilitated nursing involvement in presenting abstracts on exceptional outcomes and quality improvement at major national conferences, including the Oncology Nursing Society Congress, the Institute for Healthcare Improvement, and the Society of Critical Care Medicine. ■